Shipping Policy
Effective Date: 2024 December 14th
At MiroShine, we aim to provide fast and reliable shipping so you can enjoy your purchases as soon as possible. Our Shipping Policy outlines the details of our processing times, shipping options, costs, and delivery timelines.
1. Order Processing
- Orders are processed within 1-3 business days after payment confirmation.
- Please note that orders placed on weekends or holidays will be processed the next business day.
- Once your order is processed, you will receive a shipping confirmation email with tracking information.
2. Shipping Options and Costs
We offer the following shipping options:
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Standard Shipping: 5-9 business days all around the world.
International Shipping: We ship internationally to select countries. Delivery times and shipping rates vary by destination.
*Keep in mind, these times might be longer by a few days, due to holidays, busy season, etc.
3. Free Shipping
Enjoy free standard shipping on orders over 25€, 20£, 25$. No code is required; the discount will be applied automatically at checkout.
4. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor your package’s journey and estimated arrival date.
5. Lost or Delayed Packages
If your package is delayed or marked as delivered but has not arrived, please contact us at support@miroshine.com. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
6. Shipping Restrictions
Due to international shipping laws, certain items may not be available for delivery to specific countries. For questions about restricted items, please contact our support team.
7. Contact Us
For any questions or concerns regarding your shipment, please reach out to us at:
Email: support@miroshine.com
Thank you for choosing MiroShine! We’re committed to providing you with a seamless shipping experience.